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Managing computerphobia

, : Managing computerphobia. Supervisory management: V 36 (6) 8-12

Guidelines and techniques for recognizing and ovecoming the fears and apprehension of non-technical white collar works concerning computers and related technology are reported and discussed. Symptoms of these fears include avoidance behavior, training delays and postponing computer usuage, psychologically-induced physical discomforts, and increased absenteeism.Corrective actions stress education and training. It is concluded that proper introduction to and preparation for automation are important for employee productivity goals and that the recognition of responsibility for proper computer training will overcome computer fears. (wz)


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